Etech’s world wide centers – Onshore, Nearshore, and Offshore, provide the capabilities to customise the answer that best suit all of your demands. With Etech’s world outreach, Etech is always accessible to assist your shoppers and produce consistent Outstanding ordeals.
a bunch of devoted leaders during the Make contact with Middle industry who're excited about making a outstanding variation for our
About us Etech provides subsequent-generation BPO solutions. a world minority-owned small business, Etech has made and trademarked how to show your data into strategic insights. Leveraging the strength of artificial furthermore human intelligence Etech improves instruction and coaching to target critical behaviors creating improved shopper ordeals and shareholder worth. Etech launched in 2003 with only 400 personnel and only one contact center in Nacogdoches, Texas.
Etech is definitely an omnichannel purchaser engagement options company for many of the environment’s main and many revered brands. The expertise Etech has gained across an array of organization verticals allows us to constantly supply Fantastic, personalized consumer activities.
find out more everyday living At Etech Etech thinks in Doing the job tricky and actively playing tricky and strives to make staff sense empowered and confident in the job These are doing.
At QEval, we’re focused on aiding Get in touch with centers enhance their performance through apparent, actionable insights. Our effectiveness analytics stories give you a comprehensive breakdown of agent routines, client interactions, and operational bottlenecks, so you can make educated decisions that bring about measurable improvements. With QEval, you don’t just get experiences—you will get the instruments and recommendations to act on them.
Etech’s revolutionary technologies solutions and experienced leaders fully grasp your business demands and realize the strategic insights your brand has to generate outcomes.
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The mix of care, rely on and Electricity introduced on the enterprise is exactly what would make the lifestyle at Etech distinctive. Our CEO often claims, “If we handle our people, the figures will deal with by themselves.”
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satisfy Malisha, a shining star on our customer care workforce! From tackling duties to making the most of pleasurable crew pursuits, Malisha knows how to help keep the equilibrium amongst perform and Enjoy. Her favourable Frame of mind and staff spirit make her a Pleasure to operate with.
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Here's just some important functions of what we provide: ✅ in depth insights into agent general performance as a result of complete analytics